Quantity on SO or PO is incorrect

Quantity on SO or PO is incorrect

Guidance on correcting your 'On Sales Order' and 'On Purchase Order' quantities.

(Guide for Pastel Partner 14, but older versions will loosely follow the same method).


Occasionally, you may find your stock levels for Sales Orders and Purchase Orders are not correct.




To correct these amounts, you need to run a Rebuild of the Batch Quantities. This checks all items on sales orders and on purchase orders, totals up the amounts and adjusts the 'On Sales Order / On Purchase Order' levels accordingly.

To do this process, you need to follow these steps:

  • Go to 'File > Data Integrity'

  • You will be prompted with a warning about backing up your data first, it is advisable to do a backup first as if there are any interruptions during this process, it can damage your data. When a backup has been done, click 'Next' to begin. For detailed assistance on how to backup your data¬†Click Here.


  • You now need to select the option for 'Rebuild Batch Quantities' and click 'Process'.


  • The next part can take a while depending on the size of your data and how many inventory items are in the data. Please be patient and wait for it to finish.


  • You will be notified when the process has completed, you should now have correct stock levels on Sales order and on Purchase Order.









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