This guide explains how to use the recovery tools, please do not use this unless you have been advised to do so by a support technician.
- Go to 'File > Maintenance'.
- Select the option for 'Recovery Tools'.
- You will need to make a backup first, select a name and a location to save the backup and move into the 'Advance Options'.

- In the 'Advanced Options' make sure to select all the files to backup and then click on 'OK' to start the backup.
- The backup will begin, please allow it to complete before proceeding.
- You will then be given the following options to select from:

- Please select the option you have been advised to go through.